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When choosing a digital content management system, consider carefully what your site visitors and users really need. Missing capabilities can quickly increase your costs as you struggle to fit all the pieces together.
Your website is your most important marketing tool. As you look at improvements—to selected pages or across the site—keep a customer-centered focus.
Building a new website (or updating your existing one) is exciting. Rebuilding it after you find problems with your user experience is not so fun. Spend some time prototyping your user experience before you nail down a design to save time, money, and frustration.